We offer worldwide shipping. We care about your order and are committed to providing a smooth and reliable delivery experience.

Once your order is placed, you will receive a confirmation email, followed by updates as your order is processed and shipped. You can track your order at any time using our order tracking system. If you need assistance, our customer support team is available via email or live chat.

Order Processing & Delivery Time

Before shipment, all orders go through processing and quality control to ensure product quality. Therefore, total delivery time includes both processing and shipping time:

Total Delivery Time = Processing Time + Shipping Time

  • Processing Time: 1–2 business days for most items.
  • Shipping Time: Varies depending on the shipping method selected.

Shipping Methods

  • Standard Shipping: Estimated delivery in 10–15 business days
  • Expedited Shipping: Estimated delivery in 7–10 business days

Please note that orders are not shipped on weekends or public holidays. Delivery times do not include processing time, weekends, or unforeseen delays.

Payment Methods

We accept a wide range of secure payment options to ensure a convenient checkout experience:

  • Credit Cards: Visa, MasterCard, Discover, American Express, Jcb
  • Digital Wallets: Apple Pay, Google Pay

All payments are processed securely. Your payment information is encrypted and protected during the transaction process.

Payment Policy

  • All orders must be paid in full before shipment.
  • We do not support Cash on Delivery (COD).
  • We do not offer installment or split payments.

Order Tracking

  1. If you created an account, you can log in and check your order status under “My Orders”.
  2. If you placed an order as a guest, please contact customer support for updates.
  3. Once your order has shipped, you will receive a tracking number via email.

Refund Processing

  • Refunds are typically processed within 5–8 business days.
  • Bank processing times may vary depending on your payment provider.
  • Refunds will only be issued to the original payment method.

Contact Us

Tel:

Email: support@alliedgrand.com

Company:

Address: